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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

ARasta L

June 28, 2023

5  out of  5 rating by ARasta L
"(Translated by Google) Very nice and professional, he recommended them, they are always there to help you and give you good service, thank you very much!! (Original) Muy agradable y profesionales los recomendó están siempre para ayudarte y darte un buen servicio muchas gracias!!"

E

June 23, 2023

5  out of  5 rating by E
"Just WOW! With Karen’s customer service. The best!! Karen T, was very respectful and professional. Thank you for going the extra mile for me with all my questions."

Sabrina Castilleja

June 23, 2023

5  out of  5 rating by Sabrina Castilleja
"Had a great experience coming to this location Karen Tello was very helpful has great customer service she did an amazing job helping me with getting me my car insurance. I’ll for sure be sending more customers her way"

South Austin Sonrisas

June 23, 2023

5  out of  5 rating by South Austin Sonrisas
"Thank you to Karen Tello for helping me and my husband find the best option for our commercial business! Her customer Service was amazing. She was so patient and understanding with us, she definitely did everything that was in her hands to meet our needs. Definitely recommend if you are looking to switch over to State Farm. 😊"

Christian Rivera

June 23, 2023

5  out of  5 rating by Christian Rivera
"Ivan Cosme take and go extra miles for make the best deal and also the most important COVERAGE. Explain every single detail of the policies offered and also give you the options based on your needs. This is the way to go and the agent to go if we talk about insurance. Home, Cars and Life Insurance at the same place. Recomended 100%"

Carlos Salamanca

April 15, 2023

5  out of  5 rating by Carlos Salamanca
"Great customer service Karen Tello did excellent job she explained everything about the insurance and it better coverage then Allstate for the same price."

H. STECH

February 7, 2023

5  out of  5 rating by H. STECH
"Today I had a review of my policies at my local State Farm and Ellysa was. Very helpful in my reviews. She saved me some money on policies to offset increases on cost of polices"

Carla Merlo

February 3, 2023

5  out of  5 rating by Carla Merlo
"Karen was really helpful on helping me start my policy. Thank you so much"

Orlando salazar

January 27, 2023

5  out of  5 rating by Orlando salazar
"Quickest quote and insurance policy that I have ever gotten. Karen was super helpful including all the friendly staff . Always answered the phone right away and answered all my questions. I got a super low car insurance rate so I left GEICO for StateFarm . Karen made it super easy for me to communicate by text message when ever I needed a short question answered also. Over all this is the best insurance experience I have gotten. Thank you!!"

Christian Valentin

January 19, 2023

5  out of  5 rating by Christian Valentin
"(Translated by Google) Mr. Cosme and his team are very professional and patient, they answered all our questions. (Original) Mr. Cosme y su team son muy profesional y paciente, contestaron todas nuestras preguntas."

Magdalis Santos

January 16, 2023

5  out of  5 rating by Magdalis Santos
"(Translated by Google) Very good service! Very helpful and very attentive! (Original) Muy buen servicio! Muy serviciales y muy atentos!"

Diana Garcia

January 16, 2023

5  out of  5 rating by Diana Garcia
"(Translated by Google) Excellent service from Alondra Garcia (Original) Excelente servicio de Alondra García"

Aaliyah

January 16, 2023

5  out of  5 rating by Aaliyah
"Karen Tello was very nice and helped me with my policy."

Evette Santos

January 16, 2023

5  out of  5 rating by Evette Santos
"I used to have USAA and I thought they had the best coverage because I would pay $300 a month. However, since I made a switch to State Farm, Elysa was super helpful. She managed to explain everything to me and now I’m able to save so much money! I am no longer living paycheck to paycheck. I am really grateful for everything Elysa did for me and thank you, State Farm!"

Juan Pinales

December 19, 2022

5  out of  5 rating by Juan Pinales
"(Translated by Google) Thanks to the Ivan Cosme team for always keeping an eye on us as customers. They always go the extra mile. Thank you (Original) Gracias al equipo de ivan Cosme por siempre estar pendiente de nosotros como clientes. Dan la milla extra siempre. Gracias"

Angel Ortiz

December 19, 2022

5  out of  5 rating by Angel Ortiz
"Excellent customer service highly recommend. Very friendly and professional staff."

Brenda Olivares

October 27, 2022

5  out of  5 rating by Brenda Olivares
"Karen Tello did awesome job, customer service was fabulous and very caring I saved $80 on auto insurance she offer more coverage and lower price than Allstate. Ivan was awesome with life insurance. He does very well explaining different options. Very satisfied customer 🥰♥️👍"

Manuel Alcala

July 14, 2022

5  out of  5 rating by Manuel Alcala
"(Translated by Google) Very good service. Thank you for helping us with all our insurance. (Original) Muy buen servicio. Gracias por ayudarnos con todas nuestras aseguranzas."

Katarina

July 7, 2022

5  out of  5 rating by Katarina
"I won’t go anywhere else for my insurance needs, thank you Karen for being so sweet & helpful!"

John Levine

June 24, 2022

5  out of  5 rating by John Levine
"Awesome service I recommend Ivan Cosme this guy really goes out of the way to help"

Dara Escribano

June 21, 2022

5  out of  5 rating by Dara Escribano
"Mr. Cosme is not only reliable, but would answer questions and address concerns anytime. Great customer service!! Thank you!!"

jesus coronel

April 29, 2022

5  out of  5 rating by jesus coronel
"If anybody is looking for great customer service while getting the best prices and options for life, home or auto insurance Ivan Cosmo's State Farm office is the place to go or call. Victoria was such a great help and understood where is was coming from financially. She informed me of discounts, bundling and the drive safe and save option that was a big help with pricing. Highly recommend!"

Louis Talamantez

April 28, 2022

5  out of  5 rating by Louis Talamantez
"Ivan and Elysa have been great with us. Showed concern for all of our needs for our business. And respond in a timely manner to all of our requests."

Mariana Alcala

March 24, 2022

5  out of  5 rating by Mariana Alcala
"(Translated by Google) Very helpful. Happy with your service (Original) Muy atento. Contentos con su servicio"

Marshall Morley

February 24, 2022

5  out of  5 rating by Marshall Morley
"For years I have been fortunate enough to receive my Renter’s Insurance from State Farm. Just recently I needed an updated copy of my policy sent to my apartment’s leasing office, and Elysa was quick to respond and take care of my small issue. They also reached out to me for my birthday that just passed recently, and it was unexpected and helped me feel seen."