State Farm® Insurance Agent Ivan Cosme
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janmarie Nicot
September 3, 2024
"I had a car accident in July, Ivan Cosme and wife Joannie Rivera were the first call I made, they answer me quick, calmed me down and explain me the entire process. I was able to do my claim in minutes. The entire process was easy. My car was ready in one week. I fully recommend them."
"Janmarie, thank you for the opportunity to serve your insurance needs. Your experience with our team is exactly what we strive for! We are always here to serve you and your insurance needs. - Ivan"
Micaela Hernande z
August 27, 2024
"Me and my mom have been shopping around for insurance when we came across this State Farm Agency, the agents were very kind and helpful from the beginning. Capia was very friendly on the phone and Alberto explained everything on our policy in great detail with me. Happy to be insured by them"
"It was a pleasure meeting you. Kathya, Alberto, Joannie and I are pleased to assist you and your mom with your auto insurance, home insurance, life insurance and much more. Looking forward to help you. "
Karla Burgos
August 25, 2024
"Thanks to Ivan Cosme and crew staff for always having my back with my insurance. I’ve been with them for 8 years. Best service ever."
"Karla, it is always a pleasure helping you, Saul and Isabella with your insurance needs. Thank you always for the support. "
sammy hash
July 30, 2024
"It is the worst insurance experience ever, they tell you wrong info about the policies and claim its state farm, i had to call state farm directly to verify they were wrong. the only time i tried to debate it the office manager asked me to leave the office. Update: regarding your reply.. Agreed, less than a month was enough to get such a bad experience i am talking about here. Regarding your reply about your office manager's behave, i would like to thank you to confirm that. And for sure they will find any excuses for their non-professional behave even if they lie about it. you can buy that but i don't nor the other review watchers."
"Thank you for the feedback. We normally don't respond to this kind of attack, but we feel some clarification is necessary. We handled your account for less than one month when it was transferred from another office, who you also had issues with. Our office staff tried to assist with pending changes as best as they could. Yes, office manager asked you out of the office when they felt threatened by your remarks and raised voice in the office to all the females in the office staff. We go above and beyond to serve our customers and the only thing we ask in return is, respect. Thank you. "
Luis Mascorro
April 24, 2024
"Best experience I’ve ever had in an insurance company because of Kathya Jimenez. Her way of connecting with her customers is definitely unique and made me feel heard and taken care of in every aspect of my visit. Would never switch from this agency because of Kathya. Thank you Kathya."
"Luis, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Ivan"
Jelithza Medrano
December 22, 2023
"Excelente servicio lo recomiendo"
"¡Muchas gracias por la revision! ¡Siempre estamos aquí para ayudar! - Ivan"
Derek
November 30, 2023
"I'm extremely pleased with the Service I experienced here at Ivan's Office. The staff is super nice and knowledgeable. Thank you Clari for the exceptional service I received. I look forward to working with your office for all my Insurance needs."
"Thank you for the 5 star review, Derek! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Ivan"
Lucas Hernandez
October 4, 2023
"I've been a customer since Barry Morris was the agent here and in all the years I have never been spoken to the way I was today. Office manager made the whole issue seem like it was my fault and just plain rude. Sorry I pay an arm and a leg for insurance with this place and I will not be treated the way I was today any longer. Teach your staff how customer service works!!!"
"Lucas, I’m saddened to hear that your experience was not top notch. While we strive for excellence every day, it seems that your experience with Clari has differed from the value that she brings to this office each day. Thank you for the feedback and we will continue to rectify this matter as a team. - Ivan"
maria de los angeles valbuena machado
September 29, 2023
"Excelente servicio recomendado 100% manejanlos dos idiomas y explican todos los veneficio detalladamente."
" María, nuestro equipo continuará brindándote la mejor atención al cliente ya que tus comentarios positivos significan mucho para cada uno de nosotros. - Ivan"
YAIMARA VELEZ
September 29, 2023
"Gracias Ivan Cosme por tu servicio excelente. 100% recomendado"
"Yaimara, servir a nuestros clientes con el máximo tiempo y atención es la prioridad número uno en nuestra agencia State Farm. ¡Te apreciamos! - Ivan"
Adlyn Gonzalez
September 29, 2023
"Si necesitas un agente de seguros que sea honesto, te oriente, aclare dudas y no te venda por vender. No busques más Ivan Cosme es el agents que necesitas y quieres."
"Adlyn, gracias por confiar en State Farm para sus seguros. Estamos aqui para servir siempre. "
Galin H
September 29, 2023
"Ivan Cosme customer service is truly exceptional. Responds promptly and communicate effectively, ensuring that customers feel heard and valued. Thank you!"
"Galin, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Ivan"
Ruby Miranda
September 29, 2023
"It was a pleasure speaking with Mr.Ivan Cosme he is very knowledgeable of his work and answers every question or doubt you may have his dedication to his job is something to admire."
"Ruby, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Ivan"
Sharon Francia
September 29, 2023
"Recomendado Al 💯, Ivan Cosme siempre VA la extra milla para ayudar sus clientes, con honestidad, respeto y dedicacion. Estaran en Buenas manos con State Farm y Ivan Cosme."
"Sharon, Nuestra misión siempre es brindarle una excelente atención al cliente. ¡Apreciamos su tiempo y su negocio más de lo que cree! ¡Gracias! - Ivan"
ARasta L
June 28, 2023
"Muy agradable y profesionales los recomendó están siempre para ayudarte y darte un buen servicio muchas gracias!!"
"ARasta, Muchas gracias por tomarse el tiempo para compartir esto. ¡Mi equipo y yo siempre estamos aquí para usted en su momento de necesidad! - Ivan "
E
June 23, 2023
"Just WOW! With Karen’s customer service. The best!! Karen T, was very respectful and professional. Thank you for going the extra mile for me with all my questions."
"Hello, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Ivan"
Sabrina Castilleja
June 23, 2023
"Had a great experience coming to this location Karen Tello was very helpful has great customer service she did an amazing job helping me with getting me my car insurance. I’ll for sure be sending more customers her way"
"Sabrina, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Ivan"
South Austin Sonrisas
June 23, 2023
"Thank you to Karen Tello for helping me and my husband find the best option for our commercial business! Her customer Service was amazing. She was so patient and understanding with us, she definitely did everything that was in her hands to meet our needs. Definitely recommend if you are looking to switch over to State Farm. 😊"
"Hello, Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Ivan"
Christian Rivera
June 23, 2023
"Ivan Cosme take and go extra miles for make the best deal and also the most important COVERAGE. Explain every single detail of the policies offered and also give you the options based on your needs. This is the way to go and the agent to go if we talk about insurance. Home, Cars and Life Insurance at the same place. Recomended 100%"
"Christian, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Ivan"
Carlos Salamanca
April 15, 2023
"Great customer service Karen Tello did excellent job she explained everything about the insurance and it better coverage then Allstate for the same price."
"Carlos, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Ivan"
H. STECH
February 7, 2023
"Today I had a review of my policies at my local State Farm and Ellysa was. Very helpful in my reviews. She saved me some money on policies to offset increases on cost of polices"
"We will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. Thank you for your thoughtful review and feedback about Ellysa! - Ivan"
Carla Merlo
February 3, 2023
"Karen was really helpful on helping me start my policy. Thank you so much"
"Carla, thank you for sharing this awesome feedback about Karen's service. The best compliment my team and I can get is being recommended to others! -Ivan"
Orlando salazar
January 27, 2023
"Quickest quote and insurance policy that I have ever gotten. Karen was super helpful including all the friendly staff . Always answered the phone right away and answered all my questions. I got a super low car insurance rate so I left GEICO for StateFarm . Karen made it super easy for me to communicate by text message when ever I needed a short question answered also. Over all this is the best insurance experience I have gotten. Thank you!!"
"Orlando, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Ivan"
Christian Valentin
January 19, 2023
"Mr. Cosme y su team son muy profesional y paciente, contestaron todas nuestras preguntas."
"Christian, ¡Muchas gracias por su excelente revisión de cinco estrellas! ¡Realmente te apreciamos! - Ivan"
Magdalis Santos
January 16, 2023
"Muy buen servicio! Muy serviciales y muy atentos!"
"Hi, thanks for the five stars! - Ivan"